We answer emails within 24 hours, but calling by phone is always the fastest way to resolve your issue.
[District name] + brief description of problem
Detailed description of the issue you need help with. When appropriate, please include photos, screen captures, email threads, etc. The more information, the better!
We receive student information from your school, so the information must match or the system will not find your student. Please contact your school directly and they will be able to tell you exactly how the information is entered in their system.
You can only have ONE school district associated with your account. If you have students in different school districts that utilize PaySchools Central, you will need to create additional accounts with different email addresses for each district.
To access, add, and or edit your payment methods, go to the Menu in the upper right-hand corner of the main screen and click the Payment Methods option. To add a new payment method, click the Add Payment Method button. Enter the payment type, nickname, and other payment method information, such as your ACH routing and account numbers or your credit card number, expiration date, and CVC code. Read the payment terms and conditions, check the box to acknowledge, and then click Add Payment Method to add to the account.
PaySchools is unable to transfer money between accounts or issue a refund. Please contact your school directly to request a refund or transfer of funds. Any money remaining on the account is rolled over to the next school year; however, the food service department at your school will let you know their policy for remaining funds.